Question 1

Who is the target audience of Venus’ Secret Spa?

Accepted Answer

We provide moments of relaxation, balance, peace, beauty, and harmony amidst your daily routine. In this sense, we do not serve just one type of audience, but anyone who wishes to reserve a moment for themselves or to gift a loved one.

Question 2

What services does the Spa offer?

Accepted Answer

We offer a variety of baths, including immersion baths, showers, and foot ofurô, as well as an extensive range of aesthetic treatments such as Facial Laser, Threading Hair Removal, Facial Lymphatic Drainage, Skin Cleansing, Facial Muscle Sculpting Massage, Peeling, Facial Shiatsu, Moon Bath, and Body Scrub.

We also provide a wide selection of massages and therapeutic services, including Laser Acupuncture, Crystal Therapy, Lymphatic Drainage, Laser Therapy, Tired Legs Massage, Hot Stones, Quick Massage, Foot Reflexology, Shiatsu, Intuitive Massage, and Reiki.

In addition, we offer individual and couples’ Day Spa experiences.

We also provide gift vouchers, allowing our clients to surprise friends, colleagues, and family members with moments of well-being.

Question 3

What are the Spa’s opening hours?

Accepted Answer

The spa operates from Tuesday to Friday, from 10:30 a.m. to 8:00 p.m., and on Saturdays from 8:00 a.m. to 6:00 p.m.
It’s important to note that appointments are always required and can be scheduled via WhatsApp: +55 (11) 98799-0176.

Question 4

Which services does the Spa not offer?

Accepted Answer

We have maintained a high-level standard of work since 1998, recognized by major platforms and trusted by more than 15,000 satisfied clients across four generations. We offer only services focused on well-being, beauty, and relaxation, with no association whatsoever with erotic massages, sexual activities, or anything of that nature.

Question 5

How can I receive service?

Accepted Answer

Our service is available via WhatsApp at +55 (11) 98799-0176. You can also click the WhatsApp icon on our website.

Question 6

Where is the Spa located?

Accepted Answer

We are located at Rua Costa Carvalho, 187, in the Pinheiros neighborhood, São Paulo city, São Paulo state, Brazil.

Question 7

How long are the sessions at the Spa?

Accepted Answer

Session durations vary depending on the type of treatment. At our Day Spas, where multiple therapies or treatments are combined, sessions can last anywhere from 1 to 6.5 hours.

For more details, please check the description of each treatment on our website. Our team is always ready to answer your questions and ensure you enjoy the ultimate spa experience.

Question 8

What does it mean to be a Travellers’ Choice Spa on TripAdvisor?

Accepted Answer

Venus’ Secret Spa has been recognized with the Travellers’ Choice Award, granted by the world’s most renowned platform for customer and traveler reviews. Receiving this distinction means earning an excellent reputation among the vast majority of visitors who shared their experiences on TripAdvisor.

Since 1998, we have served more than 15,000 satisfied clients and four generations of families — the result of dedicated work at every stage, from the first contact to the therapy sessions at the spa and the follow-up after each visit.

Question 9

Does the Spa offer gift vouchers so I can give them to a friend or family member?

Accepted Answer

We offer various types of gift vouchers. In addition, all of our services can be purchased in this format, with vouchers sent to clients so they can surprise colleagues, employees, friends, family, or partners.

Question 10

Does the Spa accommodate larger groups, such as wedding bridesmaids, groomsmen, or other groups?

Accepted Answer

At the moment, we do not accommodate groups simultaneously. Day Spa services are offered only individually or for two people (duos or couples).

Massages can be performed in the same room, exclusively for two people.

We accommodate up to four people only in the “Let It Flow” therapy, which lasts about one hour and includes a special tea and cookies moment.

Question 11

How do gift vouchers work for giving as a present?

Accepted Answer

We have created different ways for our clients to gift their loved ones, family, or friends. We also offer corporate gift vouchers, perfect for treating employees, colleagues, clients, and suppliers.

After purchase, the client provides their full name and the recipient’s name. Our team prepares a beautiful virtual gift voucher, which can be sent directly to the recipient. The recipient can then schedule their service with us at a convenient time.

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